www.yourearsrock.com does not accept returns, however we do accept exchanges  .Unworn/undamaged product can be exchanged for other items sold at www.yourearsrock.com within 30 days of delivery. The packing slip that is included with your order has the instructions for an exchange at the bottom of the page. If you no longer have the packing slip you can email us at email@example.com and we can let you know how to exchange your product. Buyer pays all shipping on exchanges.Contact customer service for any additional questions about returns and exchanges:
Shipping: Your Ears Rock, LLC. 400 2nd Street SE, Pine City, MN 55063 firstname.lastname@example.org (612) 900.2100 www.yourearsrock.com ships USPS Priority with delivery confirmation. Tracking information will be emailed to buyer for complete status of order. All orders are processed within 48 hours of purchase. Overnight shipping is available via email prior to check out. *International customers are responsible for any potential expenses incurred by customs in their respective country.
This website is operated by Your Ears Rock, LLC. (“YER”). YER respects your privacy, and provides this policy to be sure you are informed of YER’s rights to collect and make use of certain information.Collection and Use of Information: In addition to any personally identifying information you may voluntarily provide during your visit to this website, YER may recognize and record your computer’s unique i.p. address. YER reserves the right to use the information it collects at this website for any legal purpose, including without limitation by sending you information concerning future products, activities and/or promotions. Without limiting the foregoing, you may contact us to request that YER remove your e-mail and/or mailing address from its promotional lists.Secure Transactions: In processing any sale transaction made on this website, YER uses Secure Sockets Layer software (“SSL”), which is industry standard and among the best software available to secure online transactions. SSL encrypts your personal information, including your name, address and credit card data, and is designed to prevent others from accessing such information as it travels over the Internet. Notwithstanding YER’s efforts, no transmission of data over the Internet is guaranteed to be completely secure and such transmission is at your own risk.Cookies: YER reserves the right to use “cookies” at this website, by which one computer transaction may be related with a later one. By way of example, cookies may be used to save passwords or preferences or otherwise keep track of website access.Minors: NOTICE: Visit www.OnGuardOnline.gov for tips from the Federal Trade Commission on protecting kids privacy online. YER considers privacy protection for children under 13 years of age to be of utmost importance. In that connection, YER does not seek to collect any personally identifiable information for children in such age grouping, and all minors should seek consent from a parent or guardian before providing YER with any personally identifiable information.California Privacy Rights: Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information YER shares with third parties or corporate affiliates for those third parties’ or corporate affiliates’ direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: Your Ears Rock, 2465 Fairview Avenue North Minneapolis, MN 55113. In your request, please specify that you want a “California Privacy Rights Notice.” Please allow up to 30 days for a response.Limitation on Liability: IN NO EVENT SHALL YER OR ANY OF YER’s AFFILIATES, OR ANY OF THEIR OWNERS, OFFICERS, EMPLOYEES OR AGENTS, BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING FROM OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THIS WEBSITE.Policy Changes: YER reserves the right to change this policy in whole or part at any time in its sole and absolute discretion. If you have any questions concerning this policy, please contact us.